What Can We Help You With?
Choose the topic that best matches your inquiry
Having issues with the platform? Need help with your account or listings?
Examples:
- •Login problems
- •Vehicle upload issues
- •Payment questions
- •Account settings
Questions about buying or selling vehicles on our platform?
Examples:
- •Vehicle availability
- •Pricing inquiries
- •Transaction process
- •Delivery options
Need information about how ImotoHub works?
Examples:
- •How the platform works
- •Subscription plans
- •Feature requests
- •Partnership opportunities
How Our Support System Works
Get help quickly and efficiently through our ticket-based support system
Create a Ticket
Sign in and open a support ticket with a clear subject line describing your query
Provide Details
Explain your question or issue in detail so our team can assist you effectively
Get a Response
Our team will review your ticket and respond with helpful information or solutions
Be Specific in Your Subject
Use clear subject lines like "Unable to upload vehicle images" instead of just "Help"
Provide Relevant Details
Include information like vehicle ID, error messages, or steps you have already tried
One Issue Per Ticket
Create separate tickets for different issues to help us track and resolve them efficiently
Check Your Ticket Status
You can view all your tickets and responses in your Support dashboard
Typical Response Time: 24-48 Hours
We strive to respond to all tickets as quickly as possible during business hours